💼 Full-Time Position

Customer Operations Specialist with German

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SIX
📍 Warsaw, Masovian Voivodeship, Poland
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Location
Warsaw, Poland
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What You Will Do


  • Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products in Swiss German and German customers

  • Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution

  • Contract Administration: Draft, process, and manage customer contracts within the financial customer information system

  • Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy

  • Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion

    • What You Bring

  • at least 3 years of experience in a similar role, preferably in a middle or back-office environmen...