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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Customer Service Support :
- Processing customer enquiries (in person, by email and over the telephone)
- Processing customer bookings, cancellations and amendments
- Processing driver license translations (booking, shipping, troubleshooting)
- Managing customer and supplier invoicing
- Promotion and upselling of catalogue services and products
- Dealing with customer issues and complaints
- Customer after sales related financial activities (Processing payments, refunds and credit notes)
Back-Office Services (Production) :
- Stock management (maintain adequate levels of stock/supplies)
- Office procurement (anticipate and secure availability of stock/supplies)
- Manage daily exports (organise shipping and office pick‑ups)
- Resolve any production issues (ID Checks, lost products, delivery issues)
- Dealing with shipping carriers and suppliers (domestic and o...