Job Description
POSITION SUMMARY:
The Temporary Customer Success Coordinator is responsible for assisting the Customer Success team in outreach and engagement of existing Healthix customers to assist in organizational goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Actively outreach participants to support Statewide Common Participation Agreement (SCPA) goals
• Work collaboratively with the Customer Success Management team and other key departments within Healthix to meet organizational goals
• Manage relevant information and document all outreach activities in our Client Relationship Management Salesforce database
• Produce and/or contribute to reporting assignments as they are defined by Healthix funders (New York eHealth Collaborative and NY State Dept. of Health)
· Assist with other department duties as needed
SUPERVISORY RESPONSIBILITIES:
This job has no superv...