Job Description
We are currently seeking a Customer Quality Engineer to join our Quality team. In this role, you will act as a key interface between CAREL and customers on quality-related topics, ensuring effective claim management, structured communication, and the successful execution of improvement actions aimed at increasing customer satisfaction. The position reports to the Group Quality Manager.
Key responsibilities
- Act as the main quality contact for customers, ensuring regular communication and alignment on open quality topics, priorities and ongoing improvement actions.
- Build effective relationships with key accounts, participating in recurring meetings, quality reviews, customer visits and dedicated follow-up sessions on claims, performance and action plans.
- Contribute to the management of Vo...