💼 Full-Time Position

Customer Quality Regional Manager

🏢
ASML
📍 Shanghai, Shanghai, China
📍
Location
Shanghai, China
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

  • Lead a team of Customer Quality Managers to secure customer quality in China region
  • Interface with China region customers on all quality aspects and support & manage customer expectations on quality complaints and roadmaps
  • Setup and maintain Customer Quality Dashboard:Align with Customer on Customer Quality IndicatorsSecure engagement from ASML sectorsDrive quality performance to agreed targets
  • Manage Customer Quality Notifications:Local intake & filteringManage close follow-up through Central Customer Quality Care teamManage timely and good quality closure of CQN with customer, including preventive actions.
  • Manage Customer auditsAlign with Customer on audit agendaWork with GQ/QE audit team on follow-up
  • Assess and improve quality processesAssist regional management by proposing process improvements and participate in deployment of new and improved processesAssist regional management by initiating, driving and ...