Job Description
Job Description
WCS Services Pte Ltd is looking for a proactive and service-oriented Customer Relations Associate Manager to support our client servicing, site operations, and service quality management.
This role is suitable for candidates who enjoy working with people, coordinating teams, managing client expectations, and solving service-related issues. The candidate will work closely with clients, site supervisors, frontline cleaning teams, and internal management to ensure smooth service delivery and strong customer relationships.
The role requires someone who is hands-on, organised, confident in communication, and comfortable handling both customer-facing matters and ground operations.
Key Responsibilities- Manage and maintain good relationships with clients across assigned sites.
- Support daily cleaning operations and ensure service standards are met.
- Conduct regular site visits and inspections to understand client requir...