Customer Relations Executive

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• Candidates with experience in retail/hotel/tourism industry encouraged to apply.
• Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.