Job Description
Bacolod, Western Visayas, Philippines KIA Bacolod - Service Department
About the job Customer Relations Officer
Qualifications:
- Bachelor's Degree in Business Administration, Communications or Marketing
- Have the ability to understand Key Performance Indicators as indicated by the company
- Able to communicate and empathize with clients
- Preferably with experience in doing outbound telemarketing
- Fluent in English, Filipino and local dialect
- Proficient with computer applications
- Basic understanding of appointment setting; concept of follow up
- Excellent customer service, interpersonal and communication skills
- Results-Oriented
Job Description:
- Promotes company through effective customer relations and good will.
- Conducts brand new release orientation to the clients.
- Ensures that new vehicle sales customers are con...