Customer Relations Officer - Operations

Customer Relations Officer - Operations Location: Edappally Qualification: Any Degree Experience: Minimum 3+ Years in Customer Support / Operations Salary: 35,000 45,000 per month Shift Timing: Irish Time Shift Male Candidates Preferred Job Summary We are seeking a dedicated and detail-oriented Customer Relations Officer to handle daily operational activities, customer support coordination, and basic accounts-related tasks. The ideal candidate should have strong communication skills, operational knowledge, and the ability to work efficiently in an international shift environment. Responsibilities Manage day-to-day operational activities and process coordination. Handle customer support queries through calls, emails, and other communication channels. Prepare and maintain operational reports, records, and documentation. Coordinate with internal departments to ensure smooth workflow and timely task completion. Perform basic accounts-related activities such as invoice handling, payment fo...