Job Description
Company Overview
City Energy supplies piped town gas nationwide and offers IoT-enabled lower‑carbon home and kitchen solutions.
Job Responsibilities- Handle all operational matters and work closely with sales team to ensure fulfilment of sales
- Generate Sales Order upon completion of sales for City Energy Life, call centre, online orders, dealer channel sales and any other sales channel
- Deliver excellent service to ensure high levels of customer satisfaction
- Respond to customer complaints and concerns in a professional manner
- Arrange and update appointments for walk‑in commercial customers, dealer sales channels and liaise with the internal stakeholders team
- Maintain adequate support and timely coordination with inter‑departmental colleagues
- Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
- Other showroom related du...