Job Description
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus, Employee of the Month Award, Incentives
Government Mandated Benefits
Read More
About the Role
We are looking for a sales-driven Client Relations Specialist to manage our VIP players. You will be the main point of contact for high-value clients, ensuring they feel valued while maximizing their engagement and spending.
Key Responsibilities
- Manage a portfolio of VIP players via Telegram, chat, and messaging apps.
- Build strong relationships to encourage repeat deposits and higher betting activity.
- Handle player complaints and escalations professionally.
- Coordinate with Marketing to provide personalized promotions and rewards.
- Monitor player behavior to identify churn risks and upselling opportunities.
- Assist in planning exclusive events and rankin...