💼 Full-Time Position

Customer Relations Team Leader

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Inchcape
📍 Zaventem, Flanders, Belgium
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Location
Zaventem, Belgium
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Posted
May 27, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Belux, part of Inchcape’s global network

Our Customer Experience department is looking for a Customer Relations Team Leader to join our team. In this role, you will be responsible for the Customer Relations Centre of Toyota & Lexus in Belux, leading a team of two agents and reporting to the Head of Customer Experience.


Your mission will focus on three main objectives:

  • Driving and improving customer service workflows by enhancing processes, increasing efficiency, and reinforcing customer-centricity.

  • Providing detailed reporting on customer service activities while identifying opportunities for improvement.

  • Strengthening team efficiency and customer focus through the development of strategic projects and the empowerment of your team.

    • What you’ll do:

  • Ensure customer serv...