🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Focus on excellent personalized service to PB customers by attending to various banking transaction needs while resolving problems/complaints within specified TAT.
- Actively identify and pursue sales opportunities by expanding and growing new customer base & new investment accounts through referrals from existing PB customers or personalized service recovery efforts.
- Grow existing relationship AUMs (CASA & Fixed Deposits) and acquire new customers.
- Work with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates exclusive to affluent customers.
- Identify cross‑sell opportunities among existing PB customers for relationship deepening.
- Promote product bundles to achieve higher cross‑sell penetration and contribute to revenue growth.
- Actively source new sales and leads within internal database and cross‑referrals from , SME...