Job Description
Overview
Location: Fully Remote (South Africa) | Hours: UK Business Hours
Are you passionate about delivering exceptional customer experiences and building long-term relationships? Do you have the skills to manage client needs while driving customer satisfaction in a fast-paced, tech-driven environment? Join our client’s team as a Customer Relationship Manager/Customer Support Manager , where your expertise will directly impact the success of an innovative healthcare technology platform.
About the Role
In this role, you’ll be the main point of contact for customers, ensuring seamless onboarding, providing ongoing support, and fostering relationships that drive customer retention and satisfaction. You’ll work with a leading healthcare automation platform dedicated to streamlining and enhancing healthcare processes for clients worldwide.
Key Responsibilities
- Customer Relationship Management: Build and maintain stro...