Job Description
Position Title: Customer Relationship Specialist Work Location: Onsite in Nashville, TN (1222 Demonbreun Street, 20th Floor) Assignment Duration: 6 months (Dec 1, 2025 - June 1, 2026) Work Schedule: Monday to Friday, 8:30 AM - 5:00 PM Work Arrangement: Onsite Note - MUST be onsite in Nashville - potential to switch to hybrid later in assignment 6 month contract - potential to convert 5+ years of call center experience is a requirement - strong call center background/Strong customer service skills Call volume is 30-50 calls/day Position Summary: As a Customer Relationship Specialist you will be responsible for the success of our customers. This demanding role requires a unique skillset. Working with a sales professional, you will assist in preparing sale intake documents, setting up accounts, placing orders, and answering customer inquiries in an efficient and professional manner. You will act as an advocate for our customers and a champion for our brand. Your job ensures our customers ...