💼 Full-Time Position

Customer Resolution Specialist

🏢
OVO
📍 bristol, england, United-Kingdom
📍
Location
bristol, United-Kingdom
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role OVO-View

Team: OneCare - Customer Resolution

Location: Glasgow or Bristol

Salary banding: £28,380 rising to £29,980 (increase is usually with 6-9 months)

Experience: Complaint experience is preferable

Working pattern: Full-Time

Reporting to: Customer Resolutions Squad Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Ownership, Decision-maker, Communicator

Top 3 qualities for this role: Resilience, Organisation, Empathetic

Depending on the needs of your business area, we expect hub‑based people to be in the office at least once a week and to attend OVO Connection events in person. You will be assigned to the closest of our three hub offices – Bristol, Glasgow or London – unless your role requires field‑based work. Each hub provides accessible spaces to park your laptop a...