💼 Full-Time Position

Customer Retention & Development Manager

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Expeditors
📍 Taiwan, Taiwan, Taiwan
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Location
Taiwan, Taiwan
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

  • Build a District Retention Program that includes coverage for all customers producing revenue in our District
  • Oversee strategic growth of LAM and CAM customers through regular business reviews
  • Assist Product Managers in developing Product level retention programs
  • Management of CAM’s & LAM’s
  • Facilitate monthly branch retention meeting
  • Develop and protect content driven business reviews that protect our core retention pillars:Confirm we are expertsAlign with Sales StrategyPerformance MetricsValue Add; Joint initiatives and quantify savings/cost avoidanceInformation which tells a story or prompts discussion (no data dumping)
  • Build and protect consistency in our branch and service offerings
  • Direct, drive and ensure that all new clients receive benefits from a formal transition
  • Measure and analyze Customer revenue trends and proactively communicate these trends
  • Drive consistency a...