💼 Full-Time Position

CUSTOMER RETENTION SPECIALIST

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Inchcape
📍 Glyka Nera, Glyka Nera, Greece
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Location
Glyka Nera, Greece
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Posted
June 06, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you looking to accelerate your professional development, build a brilliant career and thrive in a highly supportive team? Join Inchcape Hellas, part of Inchcape's global network. You'll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression to the next level.

Our Customer Experience Team is seeking a Customer Retention Specialist to join our team in Athens, Greece, focusing on building the data, processes, and cross-functional enablers required to strengthen customer retention across Toyota and Lexus. 


What You'll Do:

  • Drive customer retention and loyalty programs across Sales and Aftersales using data‑driven insights.

  • Translate customer, AFS and Connected Services data into targeted lifecycle actions that increase engagement, repurchase and product adoption.

  • Own Connected S...