Job Description
Deliver top-notch service at GRL as a Customer Sales and Service Representative in Red Deer. Engage with customers while documenting mechanical issues and preparing estimates with precision.
This full-time role involves providing excellent customer service in a mechanical or automotive setting. You will utilize your service writing experience to document customer concerns and prepare quotes based on technician input. An effective communicator, you will tailor solutions that fit customer needs while assisting in technician scheduling and ensuring a smooth workflow.
Key Responsibilities:
• Document mechanical problems from customer descriptions
• Prepare and obtain approval for service quotes
• Create detailed work orders for technicians
• Manage warranty claims and service inquiries
• Maintain adequate shop supplies and tooling
Requirements:
• 2 years of service writing in a mechanical environment
• 2 years of customer service experience
• Class 5 Driver...
This full-time role involves providing excellent customer service in a mechanical or automotive setting. You will utilize your service writing experience to document customer concerns and prepare quotes based on technician input. An effective communicator, you will tailor solutions that fit customer needs while assisting in technician scheduling and ensuring a smooth workflow.
Key Responsibilities:
• Document mechanical problems from customer descriptions
• Prepare and obtain approval for service quotes
• Create detailed work orders for technicians
• Manage warranty claims and service inquiries
• Maintain adequate shop supplies and tooling
Requirements:
• 2 years of service writing in a mechanical environment
• 2 years of customer service experience
• Class 5 Driver...