Job Description
The Opportunity:
We are currently seeking a motivated and detail-oriented Customer Service Administrator to join our client’s manufacturing and distribution team based in Moorabbin. This position plays a key role in supporting customers, coordinating orders, and ensuring smooth communication between internal departments including warehouse, production, and logistics. Perfect for someone who thrives in a fast-moving environment and enjoys a mix of customer service, administration, and coordination.
Key Responsibilities:
- Process customer orders from entry through to dispatch
- Handle inbound customer enquiries via phone and email
- Liaise with warehouse and logistics teams regarding deliveries and order updates
- Track orders and provide customers with accurate ETAs
- Prepare invoices, quotes, and purchase orders
- Maintain accurate customer records and interna...