Job Description
Description We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate.
Responsibilities:
• Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process.
• Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule.
• Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience.
• Review completed work for accuracy and confirm billing aligns with contract terms and customer-...
Responsibilities:
• Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process.
• Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule.
• Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience.
• Review completed work for accuracy and confirm billing aligns with contract terms and customer-...