Job Description
Job category: Admin, Office Support and Services
Location: Kempton Park
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
We are looking for a detail-oriented Customer Service Administrator to support order management and deliver excellent customer service across the business. This role is key to ensuring customer orders are processed accurately, delivered on time, and that any issues are resolved in a professional and solution-focused manner.
Responsibilities
- Capture and process customer orders accurately and on time, processing B2B orders.
- Issue order confirmations with correct pricing, lead times, and delivery dates.
- Act as a key point of contact for customers and resolve order or delivery-related queries.
- Monitor stock availability and proactively communicate with customers and internal teams.
- Li...