Job Description
🌟 We're Hiring: Customer Service Administrator
📍 Location: Livingston
🕒 Full-time | Temporary with view to go permanent - 8am-4.30pm (3pm finish on Fridays 😃)
💰 Salary: £26k
👋 About the Role
We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team.
In this role, you will be the primary point of contact for all customer interactions, managing a wide range of enquiries, from general questions and product information to resolving customer concerns and complaints.
You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service.
🧩 What You'll Be Doing
Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person
Managing a broad spectrum of queries, including:
General enquiries
Product inf...
📍 Location: Livingston
🕒 Full-time | Temporary with view to go permanent - 8am-4.30pm (3pm finish on Fridays 😃)
💰 Salary: £26k
👋 About the Role
We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team.
In this role, you will be the primary point of contact for all customer interactions, managing a wide range of enquiries, from general questions and product information to resolving customer concerns and complaints.
You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service.
🧩 What You'll Be Doing
Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person
Managing a broad spectrum of queries, including:
General enquiries
Product inf...