Job Description
Company Description
Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multiple-award winner. Yes, our roots are in car-park management, however, we are so much more – expanding into new verticals to disrupt industry norms and elevate our sector with technology-led solutions that deliver measurable business impact for our clients and improve the public's everyday experience of travel and parking.
Position
Customer Service Advisor – 3 month Fixed Term Contract. You will join our fast-paced contact centre team, assisting customers with parking permit solutions. This role handles inbound phone calls and administrative duties, requiring excellent service over the phone and in writing.
Responsibilities
- Serve as the first line of support for customer contact via telephone and email.
- Assist...