Job Description
A leading credit company operating in the Greater Accra Region has vacancy for the position of a Customer Service.
Job Summary
We are looking for a customer-focused individual to help build client relationships, identify growth opportunities and collaborate with teams to help drive business growth.
Customer Service Advisor’s Role
• Answering inquiries: Responding to customer questions about products, services, or company policies in a clear and helpful manner.
• Resolving complaints: Addressing and solving customer issues promptly to ensure satisfaction.
• Providing product/service information: Explaining features, benefits, and other relevant details.
• Building customer relationships: Establishing rapport and fostering positive interactions to encourage repeat business and loyalty.
• Collecting customer information: Gathering data for analysis and improvement of services.
• Using multiple com...