Job Description
We’re seeking a reliable and professional Customer Service Representative to join our busy call centre team. This role is perfect for someone who enjoys building rapport with customers and thrives in a structured, supportive environment. Retail or call centre experience is required for this role.
You don’t need automotive knowledge – what’s important is your strong communication skills, proven customer service background and commitment to delivering excellent outcomes.
Candidates from call centres, retail or other customer-facing roles are encouraged to apply.
What You’ll Do
- Be the friendly first point of contact for customers, handling inbound enquiries and making outbound calls with professionalism and genuine care.
- Build strong internal relationships, ensuring open communication across multiple departments.
- Provide updates to internal stakeholders and escalate customer issues when required.
- Manage service boo...