💼 Full-Time Position

Customer Service Advisor - Banking Operations (all genders)

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JPMorgan Chase & Co.
📍 Berlin, Berlin, Germany
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Location
Berlin, Germany
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join us at JPMorgan Chase & Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for passionate Banking Operations Specialists.

As a Customer Service Advisor - Backoffice (all genders) in our Banking Operations Customer Service department, you will help us effectively manage customer enquiries and create an exceptional customer experience.

Job responsibilities

  • Manage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasks
  • Develop solutions to complex customer inquiries independently and in close cooperation with internal specialist departments
  • Create a unique customer experience that is fair, ...