Job Description
Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations.
This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.
Responsibilities as a Customer Service Advisor:
- Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
- Booking appointments for customers as required.
- Dealing with enquiries, answering queries, calls and escalating to relevant departments.
- Deal with a hi...
This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.
Responsibilities as a Customer Service Advisor:
- Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
- Booking appointments for customers as required.
- Dealing with enquiries, answering queries, calls and escalating to relevant departments.
- Deal with a hi...