💼 Full-Time Position

Customer Service Advisor

🏢
Yorkshire Building Society
📍 Canterbury, England, United Kingdom
📍
Location
Canterbury, United Kingdom
📅
Posted
June 11, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Canterbury Branch.

    We have an exciting opportunity for someone who is passionate about helping people and delivering excellent customer service to join our small friendly team here in Canterbury. We pride ourselves on creating a welcoming atmosphere and providing an outstanding level of support and...