💼 Full-Time Position

Customer Service Advisor

🏢
Employment Specialists
📍 Colchester, England, United Kingdom
📍
Location
Colchester, United Kingdom
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team.

This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer, backed by excellent training and development from day one (including support towards professional qualifications).


What you'll be doing as a Customer Service Adviser:


You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call.

  • Handling inbound and outbound calls, providing a professional and personable service

  • Producing Insurance quotations and converting opportunities into new and additional business

  • Supporting renewals and retention, building str...