Job Description
Showcase your communication and people skills in a role where you'll be providing the highest levels of customer service and no two days will be the same Be part of a well-established organisation within a friendly and supportive team where you will develop new skills and experiences.
In the Fluent Welsh Customer Service Advisor job, you will be:
- First point of contact for customer telephone, email and letter enquiries and follow ups, providing support and guidance on personal scenarios including payments
- Contacting customers to update information held on the system and undertaking checks to see if assistance is needed in any way
- Providing administration duties including compliance of documents, updating personal records, inputting work logs To be considered for the Fluent Welsh Customer Service Advisor job must have:
- Ability to speak Welsh to level 3 and comfortable with everyday conversations and discussions
- Extensive experien...