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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Responsibilities
- Handle customer inquiries via phone, email, and chat
- Assist customers with order status, delivery updates, payments, and product support
- Provide professional customer service experience
- Troubleshoot basic technical/device-related issues
- Maintain accurate customer records and system updates
Requirements
- Diploma/Degree in any field
- Fluent in Cantonese and English
- Mandarin is an added advantage
- Fresh graduates are welcome to apply
- Customer service/call center experience is an advantage
- Good communication and problem-solving skills
- Comfortable working in a fast-paced environment
Preferred Skills
- Smartphone/tablet/laptop troubleshooting knowledge
- Multitasking ability
- Positive attitude and willingness to learn
Benefits
- Language allowance
- Shift allowance ...