💼 Full-Time Position

Customer Service Advisor

🏢
Build Recruitment
📍 Eastleigh, England, United Kingdom
📍
Location
Eastleigh, United Kingdom
📅
Posted
June 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Contact Advisor 

Location: Eastleigh 
Contract: 12 weeks temp
Rate: £14.70ph PAYE rate
Hours: 37 hours per week, Mon-Fri


We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company.


Key Responsibilities:

  • Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out.

  • Discuss residents’ concerns regarding anti-social behaviour, give advice, log al...