Job Description
Job Title: Customer Service Advisor German + English
Location: Lisbon, Portugal (OnSite)
Start Date: 08 January 2026
Company: Insurance Sector
Schedule:
Monday to Friday (including bank holidays)
07:3020:00, rotational shifts
Weekends off
Contract Type:
CDD 6 months
Job Description:
We are looking for German + English-speaking Customer Service Advisors to support an international insurance company. In this role, you will handle customer inquiries, provide policy information, process requests, perform case follow-ups, and ensure a high-quality service experience. You will communicate by phone and email while maintaining accuracy, empathy, and compliance with company procedures.
Compensation:
Base salary: 1100 x 14 months
Performance bonus: 100 x 12 months
Complexity bonus: 100 x 11 months
Allowances:
Meal allowance: 7.23 per working day
- Note: Fro...