Job Description
Customer Service Advisor | Tarporley (Own Transport Essential) | Up to £26,000 + Bonus + Enhanced Saturday Pay
We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.
Key Duties
Handle customer enquiries and provide expert product advice
Convert enquiries into sales
Process orders and update CRM system
Manage deliveries and resolve customer queries/complaints
Follow up on leads and encourage customer reviewsWhat We’re Looking For
Customer service or call centre experience
Strong communication skills (phone & face-to-face)
Comfortable handling complaints
Basic CRM & IT skills (Excel, email, Google Drive)
Organised, adaptabl...
We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.
Key Duties
Handle customer enquiries and provide expert product advice
Convert enquiries into sales
Process orders and update CRM system
Manage deliveries and resolve customer queries/complaints
Follow up on leads and encourage customer reviewsWhat We’re Looking For
Customer service or call centre experience
Strong communication skills (phone & face-to-face)
Comfortable handling complaints
Basic CRM & IT skills (Excel, email, Google Drive)
Organised, adaptabl...