Job Description
Customer Service Advisor
About the role
This is an exciting opportunity for a Customer Service Advisor to come and join our Chef Support Team. As a Customer Service Advisor, you will provide excellent customer service to both our restaurant customers and your colleagues within the business. You will be working in a fast-paced environment, whilst still maintaining a professional and friendly approach.
What you will do:
- Answer customer support messages via tele or email promptly, to enhance customer service experience.
- Accurately record and log interaction with customers, update account information and retrieve this information to create reports.
- Keep sensitive information and financial records private and confidential.
- Work to maintain best practices for efficient communication with customers.
- Maintain up to date knowledge of company rules and policies to a...