💼 Full-Time Position

Customer Service Advisor

🏢
Arvato
📍 Newcastle upon Tyne, England, United Kingdom
📍
Location
Newcastle upon Tyne, United Kingdom
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Role

:

An exciting opportunity has arisen to work on our Energy for Schools Team within the Department for Education account.


Successful candidates will support the service by contacting education settings via outbound calls. These calls will be in relation to the Department for Education’s Energy for School service. 


Your role will be to engage with schools and trusts, raising awareness of the available energy schemes and encouraging uptake, while highlighting the benefits of the Department for Education’s Energy for Schools programme.


Business hours are 8am–6pm. While this team operates 9.00am–5.30pm, there may be requirements to support different areas of the campaign when necessary; therefore, a flexible attitude to working hours is essential.

What You’ll Do:

  • Work within defined quality guidelines and maintain good practices at all times.

  • To engage with customers, at decision making level, to ...