Job Description
Customer Service Advisor
Temp – perm
£12.71 per hour
Monday – Friday 8:30am – 5:00pm
NG16, Nottingham
Job Purpose
Our client is seeking a proactive and customer focused After Sales Customer Service Advisor to join their Aftersales team. This is a key position responsible for delivering an exceptional customer experience throughout the ownership journey.
The successful candidate will serve as the primary point of contact for customers requiring warranty support, servicing, repairs, technical assistance and general aftersales enquiries.
Working closely with workshop controllers, technicians, manufacturers and suppliers, you will ensure customer concerns are handled professionally, efficiently and with a strong customer first approach.
Job Duties
- Act as the first point of contact for customer enquiries via phone, email and in person
- Manage customer bookings for servicing, repairs, w...