Job Description
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction.
In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-face
Handling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant services
Administering applications and supporting customers throughout the full process
Supporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous exp...
In this Customer Service Advisor role, you will be: