💼 Full-Time Position

Customer Service Agent - Hardship

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Probe CX
📍 Melbourne, Victoria, Australia
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Location
Melbourne, Australia
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Posted
May 25, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Are you a compassionate communicator with a knack for problem-solving? We are looking for several dedicated individuals to join our team in Melbourne as a Customer Service Representative . In this role, you will provide critical assistance to customers navigating financial stress and vulnerability, ensuring they receive respectful and compliant support.

Key Details

  • Full-time (38 hours per week), working 5 days per week acro...