💼 Full-Time Position

Customer Service and Administration Agent

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The Probe Group
📍 Melbourne, Victoria, Australia
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Location
Melbourne, Australia
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Posted
June 08, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the role

As a Customer Service and Administration Agent, you will bridge the gap between customers, retailers, and field providers to ensure seamless gas connections. This fast-paced, blended role combines front-line support (inbound/outbound interactions) with back-office operations (B2B data entry, billing dispute resolution, and meter data reviews). Ideal for a time-conscious problem solver, this position requires delivering...