💼 Full-Time Position

CUSTOMER SERVICE ASSISTANT

🏢
Arch 24 HR Tech Factory
📍 lugano, tessin, Switzerland
📍
Location
lugano, Switzerland
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for a Customer Service Assistant to join our Membership & Registration team. The role focuses on reviewing, updating, and cleaning data in the company CRM system.

Responsibilities

  • Review and update data within Salesforce CRM.
  • Identify and manage duplicates, inconsistencies, and missing information.
  • Validate and correct administrative and account data.
  • Ensure database quality, accuracy, and consistency.
  • Support administrative and customer service activities within the department.

Requirements

  • Diploma or university degree.
  • Previous experience in administrative roles or data cleaning/data entry activities.
  • Strong analytical skills and ability to handle repetitive tasks with precision.
  • Familiarity with IT tools, databases, and CRM systems (Salesforce).
  • Excellent knowledge of English and Italian.

Offer

  • In...