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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
The Customer Service Assistant Manager supports in overseeing day-to-day customer service operations
Publicado el 6/5/2026
Labor
Core
Responsibilities
Support the Customer Service Manager in managing daily operations and ensuring service level objectives are consistently met Collaborate closely with internal departments to resolve customer issues and improve processes Investigate service issues, delays, customer comments, and callbacks, and define, implement, and monitor corrective action plans Ensure customer specifications (e.g. TP06, FSM, Galley Diagrams, updates) are accurately captured, maintained, and reflected in the Newrest ERP system Supervise and coordinate the Operations Center Team and the Operation Winrest Team Ensure accurate and timely transmission of customer specifications to internal departments Active participation in customer-related activities such as M...