Customer Service Assistant

As a wholly‑owned subsidiary of Sembcorp Industries, The Singapore Mint produces high‑quality coins and medallions, blending advanced technology with skilled craftsmanship. Founded in 1968 and globally recognized through multiple accolades, it also offers a range of currency‑related gifts and collectibles.

This entry‑level role supports customer enquiries and retail transactions while learning to handle premium merchandise and collectible products in a structured, supportive environment.

• Respond to customer enquiries via phone and email to provide timely and accurate assistance.
• Deliver precise product and pricing information to support informed customer decisions.
• Process sales transactions, including order entry and payment handling, ensuring accuracy and efficiency.
• Perform administrative tasks such as service follow‑ups, exchanges, and maintaining docu...