Job Description
Role Summary
To provide great customer service to customers and complete duties as required by the management team.
Role Description
- Greet and welcome customers with a warm, friendly demeanour.
- Function as an expert in our product offerings, answering customer questions and providing recommendations.
- Ensure the store is well‑maintained, clean, and visually appealing.
- Process customer transactions accurately and efficiently. Any errors are to be reported to management.
- Work on all the sites departments as required i.e. tills, arcade areas, shop floor retail, Gashapon, game promotion, etc.
- To assist on promotions, themed events, exhibitions etc. Occasionally these may be off site.
- Ensure that all machine faults are reported correctly.
- Work with the store management team to achieve sales targets and meet performance goals.
- Assist in inventory management, including receiv...