Job Description
Overview
Peak Support is looking for talented Customer Service Associates to join our team in the Philippines.
Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people?
Qualifications
- Proven customer service experience in the BPO industry.
- Excellent oral and written communication skills.
- The ability to provide customer support over various platforms (email, chat, phone, etc.).
- Ability to work in a fast‑paced environment.
- Flexible and willing to be assigned in a voice, non‑voice or blended program.
- Knowledgeable about Microsoft Office applications with average MS Excel skills.
- Ability to convey information effectively.
- Must be willing to take part in required initial training.
- Excellent problem‑solving skills.
- Flexibility to work multiple shifts during the weeken...