Job Description
**Training Class: July 20, 2026**
**Must Attend 7 weeks of Onsite Training!**
**ONSITE Position: Must live local in West Babylon area**
**Day Shift: Monday- Friday, Saturday (rotating)**
**Training Hours: 8a-4:30pm EST(Mon-Fri)**
****Must Be Flexible to Start as Early as 7am** **
**Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)**
**Bilingual in Spanish is a plus!**
I. Job Summary
As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel Customer Service, which may be a combination of platforms including phone, email, live chat, or self-service channels. Inclusive of a variety of inquiries including billing and proration, service changes, cancellations and missed service inquiries. The WM CSR should expect to handle 60-80 contacts a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to res...
**Must Attend 7 weeks of Onsite Training!**
**ONSITE Position: Must live local in West Babylon area**
**Day Shift: Monday- Friday, Saturday (rotating)**
**Training Hours: 8a-4:30pm EST(Mon-Fri)**
****Must Be Flexible to Start as Early as 7am** **
**Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)**
**Bilingual in Spanish is a plus!**
I. Job Summary
As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel Customer Service, which may be a combination of platforms including phone, email, live chat, or self-service channels. Inclusive of a variety of inquiries including billing and proration, service changes, cancellations and missed service inquiries. The WM CSR should expect to handle 60-80 contacts a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to res...