💼 Full-Time Position

Customer Service / Call Centre Officer

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NPAworldwide
📍 Perth, Western Australia, Australia
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Location
Perth, Australia
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Posted
June 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Wood Recruitment is seeking a Customer Service / Call Centre Officer to join a fast-paced operational environment in Perth.

This role is ideal for candidates who enjoy working with customers, coordinating bookings, and solving problems quickly in a high-volume phone environment.

We welcome applicants from customer service, call centers, outbound telesales, transport/logistics, dispatch, retail, and hospitality backgrounds.

  • Handling inbound and outbound customer calls in a high-volume environment
  • Managing service bookings and customer requests efficiently
  • Coordinating with internal teams to ensure services are delivered smoothly
  • Following up with customers regarding bookings and updates
  • Maintaining accurate customer and booking records
  • Assisting with new client onboarding and service enquiries

    • Customer Service,Call Handling,Phone Etiquette,Problem Solving,Time Management,Multitasking,Data Entry / Order Processing,Rec...