💼 Full-Time Position

Customer Service Center Manager

🏢
Consult Silicon Valley
📍 tabasco, tabasco, Mexico
📍
Location
tabasco, Mexico
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Customer Service Center Manager (BPO / Call Center)
Location: Villahermosa, Tabasco, Mexico
Job Type: Full-time | Onsite
Work Schedule: Mountain Standard Time (MST) Hours

Company Overview

CSV Now, a trusted talent acquisition partner for Silicon Valley startups, is expanding into Mexico to deliver high-quality outsourcing solutions for small and medium-sized businesses.

With established success in the Philippines BPO industry, we are now launching our Mexico operations. This is a unique opportunity to be part of the founding team , helping shape the culture, processes, and growth trajectory of this exciting new site.

Role Overview

As the Customer Service Center Manager , you will oversee daily call center operations, manage performance, and ensure service excellence across teams. You’ll be responsible for building strong client relationships, maintaining KPIs, and driving contin...