Job Description
We are looking for a proactive and customer-oriented professional to join our Customer Service team. This position is responsible for providing excellent support to customers, ensuring timely follow-up on requests, and maintaining effective communication with internal departments to guarantee customer satisfaction.
Requirements
- Previous experience in Customer Service or related positions.
- Advanced English is mandatory.
- Advanced Excel skills are required.
- Experience using ERP and/or CRM systems is preferred.
- Strong communication and organizational skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
Skills & Competencies
- Customer-oriented mindset
- Problem-solving skills
- Attention to detail
- Teamwork
- Sense of urgency
- Strong follow-up skills